Compliance & verification
How claim-linking and output verification actually work.
Compliance isn't a review step bolted onto the end of generation — it's two of the six pipeline stages, and it can reject a request at two different points for two different reasons.
Claims linked (pre-generation)
Before anything renders, every claim implied by your prompt is checked against your account's approved claim set (configured in your brand dossier). A prompt implying a claim your dossier doesn't have on file is rejected immediately, before any generation cost is incurred:
{
"error": {
"type": "compliance_error",
"code": "unlinked_claim",
"message": "The prompt implies a claim ('reduces symptoms by 50%') with no matching entry in the account's approved claim set.",
"stage": "claims_linked"
}
}This is the cheap failure mode — you find out in milliseconds, not after paying for a render.
Output verified (post-generation)
After rendering, the visible result is checked again against the same claim set and the regulatory ruleset's fair balance requirements. A render that technically matches the prompt but drifts into implying something the prompt didn't (a common failure mode of downstream generation models) is caught here instead:
{
"error": {
"type": "compliance_error",
"code": "verification_failed",
"message": "Rendered output implies fair-balance language is present but ISI was not visually legible for the required duration.",
"stage": "output_verified"
}
}A request that fails here still incurs its generation cost — the render happened — but never resolves as
succeeded, and no cost is retried automatically.
The compliance object
Every successful generation includes a compliance object, even though it passed:
{
"compliance": {
"verified": true,
"flags": []
}
}flags is populated with non-fatal notes — things that passed but are worth a human glance — even on a successful
generation. It's always an array, even when empty.
This isn't a substitute for your MLR process
Claim-linking and output verification catch structural compliance issues — unlinked claims, missing fair balance. They don't replace your organization's actual MLR review; they mean far less of what reaches that review needs correction.